Returns, Refunds, and Exchanges
Returns, Refunds, and Exchanges
Unfortunately, we do not accept returns or exchanges. Unless you receive the wrong order, we will send you the correct order after photo evidence.
Please contact us using the email you used to purchase your order so we can verify your order number.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at papillia.store@gmail.com.
Damages and issues
All our items are inspected before packaging. We can not offer refunds or returns for damages during shipping. Please contact the shipping company you chose for your order about shipping issues.